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Privacy Policy

This privacy policy sets out how WonderYearsProject uses and protects any information that you provide WonderYearsProject when you use this website.

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Your data is important and WonderYearsProject is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

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WonderYearsProject may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect & How we collect Information

We may collect the following information:

  • Name and contact information

  • Payment details

  • Name, address, telephone number and e-mail address

  • Date of birth, sex, marital status and occupation

  • Nature of work and hobbies

  • Demographic data such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers

  • Comments, feedback, product reviews and recommendations

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the reasons stated in this policy.

Why we collect information & what we do with information we gather

We collect such Non-personal and Personal Information for the following purposes:

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  • To provide and operate the services;

  • To provide our users with ongoing customer assistance and technical support;

  • To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

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We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

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  • To process your order and obtain payment

  • Internal record keeping

  • To make appointments for you

  • To contact you regarding appointment times and dates

  • To discuss your consultancy or coaching sessions.

  • We may use the information to improve our products and services

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

HOW WE use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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For more information on cookies, visit www.aboutcookies.org or www.allaboutcookies.org

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DATA ANATLYTICS, AGGREGATION AND PROFILE CREATION

We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;

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Behavioural advertising and cross platform targeting

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(a) Served by us

We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.

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(b) Served by third parties on our websites

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Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties' use of cookies or web beacons or what they do with the information they collect.

controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@wonderyearsproject.co.uk

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

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You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.

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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. You can amend the information that we hold at any time, but we may ask for proof of identity to ensure that we are communicating with you. If you request details of your data that we hold and you wish for your data to be changed at the same time, you will receive both the old and the new information in our response.

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You have the right under GDPR to ask us to delete, remove or to stop using your data as long as there is no legal reason for us to keep it. There may be a legitimate reason or legal obligation as to why we cannot remove or delete some of your personal information. If this arises, it will be fully explained within our communications with you.

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